General Terms and Conditions (GTC) of Zavo.shop
1. Scope
Diese Allgemeinen Geschäftsbedingungen (AGB) gelten für alle Bestellungen, die Verbraucher über den Online-Shop www.zavo.shop innerhalb der Europäischen Union tätigen
2. Contracting party
3. Offer and conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer. You only place a binding order by clicking the order button. Confirmation of receipt of your order will be sent via email.
4. Prices and shipping costs
All prices include VAT. Shipping costs are listed separately during the ordering process. Shipping is free within Germany for orders over €50.
5. Delivery
Delivery takes place within the EU. For products from abroad (e.g., China), delivery times can be up to 14–21 business days. You can find exact delivery times on the respective product page.
6. Payment
The following payment methods are available:
– Credit card
– PayPal
– Klarna
– Instant bank transfer
– Other payment methods depending on the provider
7. Retention of title
The goods remain the property of Zavo.shop until full payment has been made.
8. Right of withdrawal
You have the right to withdraw from the contract within 14 days without giving any reason.
Details and the cancellation form can be found on our website
“Right of withdrawal”.
9. Warranty
Es gelten die gesetzlichen Gewährleistungsrechte für Waren.
10. Liability
Zavo.shop is only liable for intent and gross negligence. In cases of slight negligence, we are only liable for breaches of essential contractual obligations.
11. Online dispute resolution
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
Our email address: info@zavo.shop
12. Place of jurisdiction
German law applies. The place of jurisdiction is Nicole Stüben's place of residence, to the extent permitted by law.